Categories
General
Are these bags "Stadium Approved"?
- Caitie G's base clear bags are compliant with most standard bag policies. Because each venue and event has different guidelines, we recommend checking with your venue's rules and requirements before attending your event.
What do I do with the wrap during security check?
You must take the outer wrap completely off of the bag before entering the security check line. You can put the wrap flat on the security table, roll it up inside the bag, or hold it, if security allows you to.
Venue policies may vary.
Are wraps and straps interchangeable?
Yes, wraps are interchangeable within their respective collection.
Can I use my Caitie G™ bag for other purposes besides attending events?
Absolutely! Caitie G™ bags are for event day, game day, or everyday!
Can I get my product personalized?
At this time, we do not offer custom monograming. However, if you would like to do a custom group order, our MOQs start at 24 units. Reach out to sales@caitieg.com if interested.
What makes Caitie G different from other clear bags?
Our patent pending design features removable outer wraps, allowing you to transition quickly from tailgate to security gate.
Can I purchase extra wraps separately?
Yes. Wrap/Strap combos are sold separately so you can easily refresh your look.
I have a question that's not on here. Who do I contact?
Reach out to our team at sales@caitieg.com, and we will answer your questions.
Shipping / Returns
How long will my order take to ship?
Orders typically ship within 1-3 business days. You’ll receive a tracking number once your order is on the way.
Preorders ship when inventory arrives.
Do you ship internationally?
Currently, we only ship within the US.
Can I return my order?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
What is your return policy?
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with tags attached and receipt or proof of purchase.
Are these FAQs real?
No. This is demonstration content, designed to showcase how these page could look with your own content.